Privacy Policy

for The 5-Minute Email Collective

Last Updated: April 9, 2025

1. Introduction

The 5-Minute Email Collective ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://fiveminuteemails.com and use our services, including our email marketing templates and related resources (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

We collect several types of information from and about users of our Service, including:

1. Introduction

2. Information We Collect

We collect several types of information from and about users of our Service, including:

Contact Information: Name, email address, mailing address, phone number
Billing Information: Payment method details, billing address
Account Information: Username, password, account preferences
Professional Information: Business name, business type, industry, role/position

2.2 Non-Personal Information

We may also collect non-personal information about you when you interact with our Service:

Usage Data: Information about how you use our Service, including browser type, access time, pages viewed, time spent on pages, and other tracking information
Device Information: Information about your device, including IP address, operating system, and browser type
Cookies and Similar Technologies: Information collected through cookies, web beacons, and other tracking technologies (see our Cookie Policy section below)

2.3 Information from Third Parties

We may receive information about you from third parties, such as:

Business partners
Service providers
Marketing partners
Social media platforms, if you choose to link your account to our Service

3. How We Collect Your Information

We collect information from you in the following ways:

3.1 Direct Collection

When you create an account or register for our Service
When you purchase a subscription
When you fill out forms or surveys on our website
When you correspond with us by email, phone, or other methods
When you participate in our community support channels or coaching calls

3.2 Automated Collection

Through cookies and similar tracking technologies
Through our use of analytics tools
When you use or interact with our Service

3.3 From Third Parties

Service providers who help us provide the Service
Business partners with whom we offer co-branded services
Marketing and advertising partners

4. How We Use Your Information

We may use the information we collect for various purposes, including:

4.1 Provide and Maintain the Service

To deliver the email marketing templates and resources you have subscribed to
To process payments and maintain your subscription
To provide customer support and respond to your inquiries
To send administrative information, such as updates to our terms or privacy policy

4.2 Improve and Personalize the Service

To understand how users interact with our Service
To improve our website, products, and services
To personalize your experience and deliver content relevant to your interests
To develop new products, services, and features

4.3 Marketing and Communication

To send you marketing communications about our products and services
To inform you about special offers, promotions, and events
To deliver targeted advertisements based on your interests

4.4 Legal and Security Purposes

To comply with legal obligations
To enforce our terms and conditions
To protect our rights, privacy, safety, or property
To detect, prevent, or address fraud and security issues

5. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA) and the United Kingdom, we process your personal information based on one or more of the following legal grounds:

5.1 Performance of a Contract

We process your information to perform our obligations under our contract with you (i.e., providing the Service you have subscribed to).

5.2 Legitimate Interests

We process your information for our legitimate interests, such as improving our Service, marketing our products, preventing fraud, and ensuring the security of our Service.

5.3 Consent

We process your information based on your consent, which you can withdraw at any time.

5.4 Legal Obligation

We process your information to comply with legal obligations to which we are subject.

6. Disclosure of Your Information

We may disclose your personal information to the following categories of recipients:

6.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as:

Payment processors (to process your subscription payments)
CRM platform providers (GoHighLevel)
Email service providers
Analytics providers
Customer support services

6.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.

6.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

6.4 Protection of Rights

We may disclose your information to protect and defend our rights, property, or safety, or those of our users or third parties.

6.5 With Your Consent

We may share your information with third parties when we have your consent to do so.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider:

The amount, nature, and sensitivity of the personal information
The potential risk of harm from unauthorized use or disclosure
The purposes for which we process the information and whether we can achieve those purposes through other means
Applicable legal requirements

When we no longer need your personal information, we will securely delete or anonymize it.

8. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

Our security measures include:

Encryption of sensitive information
Regular security assessments
Access controls and authentication procedures
Regular security training for our staff
Monitoring for suspicious activities

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

9. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information:

9.1 For Users in the European Economic Area (EEA) and United Kingdom (GDPR)

Right to Access: You have the right to request copies of your personal information.
Right to Rectification: You have the right to request that we correct inaccurate information about you.
Right to Erasure: You have the right to request that we delete your personal information in certain circumstances.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
Right to Data Portability: You have the right to request that we transfer your personal information to another organization or directly to you.
Right to Object: You have the right to object to our processing of your personal information in certain circumstances.
Rights Related to Automated Decision-Making: You have rights related to automated decision-making and profiling.

9.2 For California Residents (CCPA/CPRA)

Right to Know: You have the right to request information about the personal information we collect, use, disclose, and sell.
Right to Delete: You have the right to request deletion of your personal information.
Right to Opt-Out: You have the right to opt-out of the sale or sharing of your personal information.
Right to Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights.
Right to Correct: You have the right to request correction of inaccurate personal information.
Right to Limit Use of Sensitive Personal Information: You have the right to limit the use of your sensitive personal information.

9.3 For Users in Other Jurisdictions

Additional rights may be available to you based on your local laws. Please contact us to exercise any of your data protection rights.

10. How to Exercise Your Rights

To exercise your data protection rights, please submit a request by:

Emailing us at: [email protected]
Writing to us at: 1234 Market Street, Suite 500, Wilmington, DE 19801

We may need to verify your identity before responding to your request. We will respond to all legitimate requests within the timeframes required by applicable law.

11. Cookies and Tracking Technologies

To exercise your data protection rights, please submit a request by:

11.1 What Are Cookies

Cookies are small data files that are placed on your device when you visit a website. We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

11.2 Types of Cookies We Use

Essential Cookies: Necessary for the Service to function properly
Preference Cookies: Remember your preferences and settings
Analytics Cookies: Help us understand how visitors interact with our Service
Marketing Cookies: Track your browsing habits to deliver targeted advertising

11.3 Your Choices Regarding

Cookies You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

12. Third-Party Links and Services

Our Service may contain links to third-party websites, services, or advertisements that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.

13. Children's Privacy

Our Service is not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as quickly as possible.

14. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

For users in the EEA and UK, we ensure that any transfer of your personal information to countries outside the EEA or UK is done in accordance with applicable data protection laws, including through the implementation of appropriate safeguards such as standard contractual clauses approved by the European Commission or the UK government.

15. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

16. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]
By mail: 1234 Market Street, Suite 500, Wilmington, DE 19801

17. Complaints

If you have a complaint about our use of your information, we would prefer you to contact us directly so that we can address your complaint. However, you can also contact your local data protection authority if you believe we have not complied with applicable data protection laws.

For users in the EEA, contact details for data protection authorities are available at: https://edpb.europa.eu/about-edpb/board/members_en

For users in the UK, the data protection authority is the Information Commissioner's Office (ICO): https://ico.org.uk/

For users in California, complaints can be directed to the California Attorney General's Office: https://oag.ca.gov/contact/general-comment-question-or-complaint-form

Privacy Policy

for The 5-Minute Email Collective

Last Updated: April 9, 2025

1. Introduction

2. Information We Collect

We collect several types of information from and about users of our Service, including:

1. Introduction

2. Information We Collect

We collect several types of information from and about users of our Service, including:

Contact Information: Name, email address, mailing address, phone number
Billing Information: Payment method details, billing address
Account Information: Username, password, account preferences
Professional Information: Business name, business type, industry, role/position

2.2 Non-Personal Information

We may also collect non-personal information about you when you interact with our Service:

Usage Data: Information about how you use our Service, including browser type, access time, pages viewed, time spent on pages, and other tracking information
Device Information: Information about your device, including IP address, operating system, and browser type
Cookies and Similar Technologies: Information collected through cookies, web beacons, and other tracking technologies (see our Cookie Policy section below)

2.3 Information from Third Parties

We may receive information about you from third parties, such as:

Business partners
Service providers
Marketing partners
Social media platforms, if you choose to link your account to our Service

3. How We Collect Your Information

We collect information from you in the following ways:

3.1 Direct Collection

When you create an account or register for our Service
When you purchase a subscription
When you fill out forms or surveys on our website
When you correspond with us by email, phone, or other methods
When you participate in our community support channels or coaching calls

3.2 Automated Collection

Through cookies and similar tracking technologies
Through our use of analytics tools
When you use or interact with our Service

3.3 From Third Parties

Service providers who help us provide the Service
Business partners with whom we offer co-branded services
Marketing and advertising partners

4. How We Use Your Information

We may use the information we collect for various purposes, including:

4.1 Provide and Maintain the Service

To deliver the email marketing templates and resources you have subscribed to
To process payments and maintain your subscription
To provide customer support and respond to your inquiries
To send administrative information, such as updates to our terms or privacy policy

4.2 Improve and Personalize the Service

To understand how users interact with our Service
To improve our website, products, and services
To personalize your experience and deliver content relevant to your interests
To develop new products, services, and features

4.3 Marketing and Communication

To send you marketing communications about our products and services
To inform you about special offers, promotions, and events
To deliver targeted advertisements based on your interests

4.4 Legal and Security Purposes

To comply with legal obligations
To enforce our terms and conditions
To protect our rights, privacy, safety, or property
To detect, prevent, or address fraud and security issues

5. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA) and the United Kingdom, we process your personal information based on one or more of the following legal grounds:

5.1 Performance of a Contract

We process your information to perform our obligations under our contract with you (i.e., providing the Service you have subscribed to).

5.2 Legitimate Interests

We process your information for our legitimate interests, such as improving our Service, marketing our products, preventing fraud, and ensuring the security of our Service.

5.3 Consent

We process your information based on your consent, which you can withdraw at any time.

5.4 Legal Obligation

We process your information to comply with legal obligations to which we are subject.

6. Disclosure of Your Information

We may disclose your personal information to the following categories of recipients:

6.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as:

Payment processors (to process your subscription payments)
CRM platform providers (GoHighLevel)
Email service providers
Analytics providers
Customer support services

6.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.

6.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

6.4 Protection of Rights

We may disclose your information to protect and defend our rights, property, or safety, or those of our users or third parties.

6.5 With Your Consent

We may share your information with third parties when we have your consent to do so.

7. Data Retention

To determine the appropriate retention period, we consider:

The amount, nature, and sensitivity of the personal information
The potential risk of harm from unauthorized use or disclosure
The purposes for which we process the information and whether we can achieve those purposes through other means
Applicable legal requirements

When we no longer need your personal information, we will securely delete or anonymize it.

8. Data Security

Our security measures include:

Encryption of sensitive information
Regular security assessments
Access controls and authentication procedures
Regular security training for our staff
Monitoring for suspicious activities

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

9. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information:

9.1 For Users in the European Economic Area (EEA) and United Kingdom (GDPR)

Right to Access: You have the right to request copies of your personal information.
Right to Rectification: You have the right to request that we correct inaccurate information about you.
Right to Erasure: You have the right to request that we delete your personal information in certain circumstances.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
Right to Data Portability: You have the right to request that we transfer your personal information to another organization or directly to you.
Right to Object: You have the right to object to our processing of your personal information in certain circumstances.
Rights Related to Automated Decision-Making: You have rights related to automated decision-making and profiling.

9.2 For California Residents (CCPA/CPRA)

Right to Know: You have the right to request information about the personal information we collect, use, disclose, and sell.
Right to Delete: You have the right to request deletion of your personal information.
Right to Opt-Out: You have the right to opt-out of the sale or sharing of your personal information.
Right to Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights.
Right to Correct: You have the right to request correction of inaccurate personal information.
Right to Limit Use of Sensitive Personal Information: You have the right to limit the use of your sensitive personal information.

9.3 For Users in Other Jurisdictions

Additional rights may be available to you based on your local laws. Please contact us to exercise any of your data protection rights.

10. How to Exercise Your Rights

To exercise your data protection rights, please submit a request by:

Emailing us at: [email protected]
Writing to us at: 1234 Market Street, Suite 500, Wilmington, DE 19801

We may need to verify your identity before responding to your request. We will respond to all legitimate requests within the timeframes required by applicable law.

11. Cookies and Tracking Technologies

To exercise your data protection rights, please submit a request by:

11.1 What Are Cookies

Cookies are small data files that are placed on your device when you visit a website. We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

11.2 Types of Cookies We Use

Essential Cookies: Necessary for the Service to function properly
Preference Cookies: Remember your preferences and settings
Analytics Cookies: Help us understand how visitors interact with our Service
Marketing Cookies: Track your browsing habits to deliver targeted advertising

11.3 Your Choices Regarding

Cookies You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

12. Third-Party Links and Services

Our Service may contain links to third-party websites, services, or advertisements that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.

13. Children's Privacy

Our Service is not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as quickly as possible.

14. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

For users in the EEA and UK, we ensure that any transfer of your personal information to countries outside the EEA or UK is done in accordance with applicable data protection laws, including through the implementation of appropriate safeguards such as standard contractual clauses approved by the European Commission or the UK government.

15. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

16. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]
By mail: 1234 Market Street, Suite 500, Wilmington, DE 19801

17. Complaints

If you have a complaint about our use of your information, we would prefer you to contact us directly so that we can address your complaint. However, you can also contact your local data protection authority if you believe we have not complied with applicable data protection laws.

For users in the EEA, contact details for data protection authorities are available at: https://edpb.europa.eu/about-edpb/board/members_en

For users in the UK, the data protection authority is the Information Commissioner's Office (ICO): https://ico.org.uk/

For users in California, complaints can be directed to the California Attorney General's Office: https://oag.ca.gov/contact/general-comment-question-or-complaint-form